How it works

One System From Enquiry To Project. Here Is Every Stage.

Most marketing stops at the enquiry. This page walks through what we build after it, and why each stage exists.

  1. Traffic
  2. Landing Page
  3. Qualification
  4. CRM
  5. Follow-Up
  6. Consultation
  7. Proposal
  8. Project
The nine stages

The System At A Glance.

Nine stages. Read the headlines and the diagram and you have the whole model.

Vybe client acquisition system9 connected stages
  1. 01

    Traffic

    Google + Meta

    Campaigns built around the firm’s ideal project and location.

  2. 02

    Landing Page

    Turn attention into enquiries

    A dedicated page that explains the offer and filters for fit before anyone enquires.

  3. 03

    Qualification

    Budget • Location • Property • Timeline

    Fit is decided before a consultation is offered, not during it.

  4. 04

    CRM

    Every enquiry gets a stage

    Plus an owner and a next action, visible to the whole firm.

  5. 05

    WhatsApp / Follow-Up

    Fast response + structured nurturing

    An instant first reply, then scheduled follow-up so serious prospects do not disappear.

  6. 06

    Consultation

    Move qualified prospects into conversations

    Booked from a calendar link, confirmed and reminded automatically.

  7. 07

    Proposal

    Track the opportunity

    Follow-up is scheduled until there is a decision, not left in a chat.

  8. 08

    Project

    Business outcome

    Won or lost, recorded against the original enquiry and its source.

  9. 09

    Reporting

    Understand what produces opportunities

    Spend, qualified leads, consultations, proposals and projects, every month.

Advertising gets attention. Every stage after it turns attention into a project.
In detail

What Happens At Each Stage, And Why It Matters.

Stage 01 · Traffic

Targeted traffic

Google captures homeowners already searching for an interior designer in your city. Meta reaches homeowners who have just bought or are about to take possession. Both are built around your ideal project and service area.

Stage 02 · Landing page

A destination that explains and filters

Paid traffic should not land on an Instagram profile or a homepage that talks to everyone. The landing page explains your positioning, shows proof, states the kind of projects you take, and asks the questions that decide fit.

Stage 03 · Qualification

Fit is captured, not guessed

Property type, location, possession status, requirements, approximate budget and expected start date. The answers decide whether the enquiry moves to a consultation or into a slower nurture track.

Stage 04 · CRM

Every enquiry gets a stage, an owner and a next action

The CRM records the source, the qualification answers, the conversation history and the current stage. Anyone in the firm can see what is waiting on whom.

Stage 05 · WhatsApp / Follow-up

Instant response, then structured nurturing

An automated WhatsApp reply goes out the moment an enquiry arrives, on Sundays and during site visits. Then a person continues. Scheduled follow-up handles reminders and check-ins; the CRM prompts your team when a human is needed.

Stage 06 · Consultation

Booked, not chased

Qualified prospects choose a time from a calendar link. Confirmations and reminders are automatic. The consultation is where your firm does what it does best; the system makes sure it happens.

Stage 07 · Proposal

Proposals are tracked to a decision

After the consultation the opportunity moves to the proposal stage with a follow-up schedule. The pipeline shows which proposals are open, how long, and the last contact.

Stage 08 · Project

The number the business runs on

Won or lost is recorded against the original enquiry and its source, so the firm can see which campaigns and which kinds of enquiries actually became projects.

Stage 09 · Reporting

Business outcomes, not vanity metrics

Ad spend, leads, qualified leads, consultations, proposals, projects won, cost per qualified lead and cost per consultation. Reported monthly and used to decide what to change next.

The pipeline

The Eight Stages Every Enquiry Moves Through.

This is the pipeline inside the CRM. Each stage has a definition, so "qualified" means the same thing to everyone in the firm.

PipelineIllustrative pipeline
  1. 01New lead
    • 3BHK apartmentToday
      ₹25L – ₹40L
      Unassigned
      Instant reply sent · assign owner
  2. 02Contacted
    • VillaToday
      ₹80L – ₹2Cr
      Studio lead
      Ask possession date
    • 2BHK apartmentTomorrow
      Not shared yet
      Sales
      Ask budget range
  3. 03Qualified
    • 4BHK apartmentToday
      ₹40L – ₹80L
      Sales
      Send calendar link
  4. 04Consultation
    • DuplexThu 11:00
      ₹40L – ₹80L
      Principal designer
      Booked · reminder scheduled
  5. 05Proposal
    • 3BHK apartmentMon
      ₹35L – ₹50L
      Principal designer
      Sent · follow-up in 3 days
  6. 06Negotiation
    • VillaFri
      ₹80L – ₹2Cr
      Studio lead
      Scope revision · decision date set
  7. 07Won / Lost
    • 4BHK apartment
      ₹40L – ₹80L
      Project team
      Won · handover to project
    • 2BHK apartment
      ₹10L – ₹25L
      Sales
      Lost · budget below minimum
Illustrative pipeline. Owners are roles, not people. No client data shown.

Scroll sideways to see all seven stages.

What gets measured

The Report You Get Every Month.

Monthly reportWhat we measure
  1. Ad spend
  2. Leads
  3. Qualified leads
  4. Consultations
  5. Proposals
  6. Projects won
We measure what happens after the lead. Bar widths are schematic; no client figures are shown.
  • Cost per qualified leadAd spend ÷ qualified leads. What a serious enquiry costs.
  • Cost per consultationAd spend ÷ consultations. What a real conversation costs.
  • Projects wonRecorded against the original enquiry and source. The number the business runs on.
Working together

How An Engagement Runs.

  1. 01

    Discover

    Business + market + offer

    Your market, ideal projects, current channels and how consultations actually run.

  2. 02

    Build

    Landing page + tracking + CRM

    The page, the qualification flow, WhatsApp, the pipeline and the campaigns.

  3. 03

    Launch

    Google + Meta

    Acquisition goes live on one or both channels.

  4. 04

    Optimise

    Creative + audience + qualification + follow-up

    Improved from real data, stage by stage.

  5. 05

    Scale

    Where economics support it

    More budget only where cost per consultation and projects justify it.

Partnership policy

One City.One Interior Design Partner.

We don’t work with every interior design firm that approaches us.

  1. 01
    One firm per city, within a given market.

    To protect the campaigns, positioning and market opportunity we build for our clients, Vybe works with one interior design firm per city within a given market.

  2. 02
    Not built for a direct competitor there.

    If we partner with a firm in your city, we won’t build the same acquisition system for a direct competitor there.

  3. 03
    Availability is confirmed on the first call.

    Never assumed, and never advertised as scarcity.

One cityOne interior design partner
Delhi NCRJaipurAhmedabadKolkataMumbaiPuneHyderabadBengaluruChennaiKochi

Major residential markets — not current partnerships.Hyderabad is where we are based.

Your Next Project Should Have A Better Path From Enquiry To Proposal.

Tell us about your firm, your market and the kind of projects you want more of.

Build My Client Acquisition System